Field Nation

Hire, schedule, and manage field techs with tracking, compliance, and invoicing
4.6 
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93 votes
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Start by opening your browser, creating a work order, and publishing it to the marketplace in minutes. In Field Nation, you define the scope clearly: site addresses, skill tags (POS systems, low‑voltage, network gear, storage arrays), required tools or certifications, access notes, budget, and time windows. Add screening questions, insurance needs, or background requirements if your client demands them. The platform then matches you with nearby professionals who meet those criteria, complete with ratings, work histories, and training summaries. Filter by rate type, response speed, languages, or travel radius. Invite a curated shortlist or post broadly; for recurring tasks, set rules to auto‑route work based on distance and skill fit.

Once jobs go live, dispatchers monitor progress from a real‑time board. Technicians check in and out with GPS time stamps, and attendance exceptions trigger alerts so you can intervene quickly. Adjust schedules, bundle nearby stops to cut drive time, and use built‑in chat to keep instructions, photos, and diagrams in one thread. During service, techs follow required checklists, capture before/after images or video, record serials via barcode, and log parts consumed. If a location has poor connectivity, updates can be stored offline and synced when a signal returns. When work wraps, your customer signs on device, and a secure e‑signature with date/time is attached to the record. more

Review Summary

Features

  • Workforce Analytics
  • Instant Reporting
  • Route Optimization
  • Job Scheduling
  • Attendance Management
  • Inventory Management
  • Claims Management
  • Document Management
  • Offline Reporting
  • Real-time Job Tracking
  • Compliance Management
  • Digital Signature
  • Billing and Invoicing
  • ERP/CRM/ITSM Integrations
  • Payments and Tax Documentation

How It’s Used

  • Roll out new POS terminals across a national retail chain with phased scheduling and technician pools
  • Dispatch an emergency cash-machine repair with proof-of-presence and photo validation
  • Upgrade network switches and access points at multiple branches using after-hours windows
  • Replace storage arrays with serial capture, chain-of-custody documentation, and customer sign-off
  • Perform site surveys with standardized checklists, geotagged photos, and route-optimized visits
  • Execute preventative maintenance on kiosks with recurring schedules and bulk approvals
  • Install structured cabling with inventory tracking and digital as-builts
  • Manage warranty break/fix tickets with SLA monitoring and automated invoicing

Plans & Pricing

Field Nation

Custom

On-Demand Coverage Across North America
IT Service Industries Supported- Exclusively
24/7/365 Customer Support
Payments and Tax Documentation Handled
Integrations Keep Your Data in One Place

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4.6
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